Mentoring, coaching, role models, and leadership development

Strengthen your leadership, supervision, mentorship, coaching, and role modeling to support a diverse team. While many of these resources apply to all employees, they also apply specifically to DEI&B.

Resources

  • Read this NYT article on what Google learned about promoting Psychological Safety in teams (article, 10-60 minutes).
  • Read Radical Candor (book, > 1 hour) and become familiar with providing appropriate feedback
  • Read The Coaching Habit (set of videos of the key concepts, > 1 hour).
  • Read The Speed of Trust by Stephen Covey (book, > 1 hour) and become familiarized with the 13 key behaviors that build trust (article, < 10 minutes).
  • Read Multipliers (book, > 1 hour) to determine any unintentional tendencies of leaders that diminish others (especially those unlike themselves) [Sample infographic, Good 8-minute summary article].
  • Become familiarized with the 7 Levels of Intimacy to gain clarity on how to move each conversation toward more trust and relationship (article, 10-60 minutes).
  • Employ 1-minute manager goal-setting, praising, and reprimanding techniques (4 minute summary).
  • Employ the GROW model of coaching among leaders and supervisors (article, < 10 minutes).
  • Utilize Korn Ferry’s For Your Improvement (FYI) resources alongside their Leadership Architect global competency framework and sort cards for skills development.
  • Utilize PAIRIN, a Colorado-based company using friendly science to help individuals and companies develop social and emotional skills through measurement, mapping, and professional development curriculum.
  • Utilize motivational interviewing techniques to foster motivation for change, and define commitments, actions, and steps for growth and development
    • Ensure language stays strengths-based
    • Employ motivational interviewing worksheets and exercises for yourself and others
      • DARN: Desire, Ability, Reason, Need
      • Rules to live by
      • Values fulfilment
      • Other reflection
    • OARS: Open-ended questions, Affirmations, Reflections, Summaries
    • SOLAR body language: Sit square, Open posture, Lean forward, Attentive eyes, Relax
    • Use motivation and confidence rulers:
      • “On a scale of 1 to 10, how motivated are you to change [or do X]?”
      • “On a scale of 1 to 10, how confident are you, that you can make the change [or do X]?”
      • For a low score: “what would it take to bring you to a [score +1 or 2]?” This is an invitation to greater trust, intimacy, and cooperation.
  • Implement the following practices:
    • Train and evaluate supervisors on effective supervisory practices, including inclusive practices.
    • Develop team accountability and ownership, including addressing problems and celebrating successes.
    • Set boundaries and expectations, provide timely feedback to improve performance, establish clear priorities and delegation of tasks, etc.
    • Provide a mentor that is separate from the Supervisor, and establish these relationships so they support diversity
    • Develop team rapport, respect and social awareness; develop effective communication and transparency within teams, and address conflict.
      • An outside 3rd party can be a helpful “unbiased” resource; engage Activate Workforce Solutions for coaching solutions for leaders and supervisors.